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Shipping and Returns

Shipping Policy

Most orders will ship out within 2-3 business days of ordering. Your order will be shipped Standard Service. Once shipped, orders are generally received within 3-5 business days. We do not ship on Sundays, or holidays. While we will do all we can to ensure your order is delivered on time, kingdomcomeapparel.net cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

Items sold during Black Friday and Cyber Monday may take up to 5 business days to ship, please be patient; tracking numbers may take up to 5 days to be generated and sent to your email address. Business Days does not include Sundays or California Public Holidays.

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Our Standard shipping charge varies depending on the total weight of items.

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Standard Shipping - Arrives 2-5 business days from the date shipped.

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Once your order has shipped, you will receive an email with tracking number.

 

If there is no one present to retrieve the package, it will be left at your home. Crown Tactical cannot be held responsible for packages once they have been shipped.

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Return & Exchange Policy

Our goal is to ensure your complete satisfaction with both the apparel you purchase and your overall experience with Crowntactical.net.

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Depending on the reason for the return and the condition of the product, please note the following:

  • All items must have their original tags attached and must be unworn and unwashed.

  • All returns/exchanges must have a valid reason. (ex. Size, Defect)

  • We do not offer refunds.

  • Items purchased from Crown Tactical may be returned for store credit.  All return requests must be submitted within 7 days of receiving your shipment.   Each item must have the original tags attached and be unworn as well as unwashed.  Crown Tactical will not issue any refunds on returned products.

  • Returns and exchanges on certain products (ie. Briefs) must also be unopened and in its original packaging.

  • If a product in your order is out of stock, you will automatically be refunded for the purchase price of that item(taxes included).

  • All returns/exchanges must contain the Return Authorization (RA) number, which must be requested within 15 days of receiving your shipment. 

  • Any packages arriving with an RA number written on the outside will be returned to the sender.

  • You will be responsible for paying postage on any returns/exchanges. If you request an exchange, we will waive the Standard Shipping fee on your new order. If your item is defective, we will issue you a return prepaid label and waive the fee on the return shipping for the new item.

  • Please allow 1-3 weeks from the time you mail your return/exchange to be processed dependent on the volume of returns at that time.

  • Gift Cards are non-refundable.

  • Store credits are issued with a code that will be emailed to your email address associated with the order.

  • We are not able to accept returns for Crown Tactical products not purchased directly through our website for any reason. We recommend initiating a return with the retailer you purchased them from. 

  • All items purchased through our website must be returned or exchanged directly through Crown tactical. Outside retailers will not accept products that were not purchased at their location.

  • Sale items (Sale Tab/Collection), swimwear, and intimates are not eligible for returns or exchanges, unless reason is for defective items.

  • Purchases made with Black Friday and Cyber Monday discounts will not be eligible for returns or exchanges.​

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Discount Codes

  • All discount codes must be entered at the time of checkout.  

  • For our customer’s safety, our software does not allow us to manually apply discount codes or adjust any prices to orders once they are finalized and payment has been accepted.

  • Only one discount code can be applied per purchase.​

Sales​

  • All sale items are final 

  • We do not accept any returns or exchanges on sale items. 

  • Sale prices and discount codes are only valid during the time of the sale.  Sale prices will not be applied to any orders placed before or after the time of sale. This applies to Black Friday and Cyber Monday deals. There will be no refunding of the difference in price if you purchased an item before the sales started.

  • Special Sale Events(Expos, Warehouse sale, Meet & Greets etc...) 

  • We do not accept any returns or exchanges on sale items. 

  • Sale prices and discount codes are only valid during the time of the sale.  Sale prices will not be applied to any orders placed before or after the time of the sale.

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